Delivery Policy
We aim to provide reliable and efficient delivery services for all our customers.
1. Delivery Locations
We deliver to selected regions and locations. Availability of delivery may vary depending on your address and order size.
2. Order Processing
- Orders are processed within 1–3 business days after payment confirmation
- Processing time may vary during peak periods
3. Delivery Timeframes
- Estimated delivery time is 3–7 business days depending on location
- Delivery times are estimates and may vary due to external factors
4. Shipping Methods
We use reliable courier and logistics partners to ensure safe and timely delivery of goods.
5. Delivery Charges
- Delivery charges are calculated based on order size, weight, and location
- Shipping costs will be displayed at checkout or confirmed before dispatch
6. Bulk Orders
- Large or wholesale orders may require additional processing time
- Special delivery arrangements may be made for bulk shipments
7. Missed Deliveries
- If delivery is missed, the courier may attempt redelivery or leave instructions
- Additional charges may apply for repeated delivery attempts
8. Damaged Goods During Delivery
- Please inspect your order upon delivery
- If items are damaged, report within 48 hours with proof (photos)
- We will assist with replacement or resolution
9. Tracking Information
- Tracking details will be provided once your order is dispatched
- You can use this to monitor your delivery status
10. Delivery Restrictions
- Some items may have delivery limitations based on size or location
- We reserve the right to refuse delivery to certain areas if necessary